Friday, June 12, 2009

Innovation: Looking forward to the smarter smartphone



Apple is the market leader in smartphones. Now Palm are getting in on the act.



This week was a big one in the world of gadgets. Not only did the firm leading the smartphone market, Apple, unveil a a new iPhone; but a new contender, Palm, staked its reputation on a smartphone of its own.
Yet despite all the fanfare, neither phone offers much that is new. Each boasts a luscious full-colour, multi-touch-sensitive screen, GPS, Bluetooth, Wi-Fi access, a camera, light sensors and an accelerometer – as do their competitors the Blackberry Storm, HTC Magic and various others.
The core package of what makes up a smartphone has already been established and the competition between them will be, for now, over relative subtleties rather than unique, blockbusting hardware.
Yet cutting-edge research is still suggesting genuinely novel additions to the smartphone package. Here are just a few of them...

Feeling the squeeze

Giving phones a new way to pick up their users' intentions could make the devices more intuitive to use and open up many new applications.
One idea being explored by Brandon Taylor and Michael Bove at the Massachusetts Institute of Technology in Cambridge is to build pressure sensors into the phone that can detect the exact position of a person's fingers.
The phone can switch function depending on your grip; flipping between camera, phone, music player or games controller as appropriate, for example, without you pressing any buttons.

Backwards approach

Another suggestion is to put the touchscreen on the back, not the front. That avoids what Patrick Baudisch at the Hasso Plattner Institute in Potsdam, Germany, and Microsoft Research in Redmond, Washington, calls the "fat finger" problem of your digit obscuring what you are trying to select.
When a user moves a finger along the back of such a device, they see a ghostly finger on the screen, creating the sense that the gadget is transparent.
After a first, somewhat-clunky, prototype Baudisch is now testing a much-improved slimmer version called NanoTouch It's about the size of a small phone, but the unusual interface allows greater precision. In tests, users have been able to accurately touch targets on the screen just 1.8 millimetres across.

Distant forces

Another answer to the small screen problem is to move the user interface off the device altogether.
Alex Butler's team at Microsoft Research in Cambridge, UK, added infrared sensors to a phone to let it detect the position of fingers up to 10 centimetres away, when the device is placed on a flat surface.
This system, dubbed Sidesight can be used to interact with objects onscreen without touching the phone at all and could be particularly useful for using a handset to control another device, whether a robot or a TV. The prototype device tested well, with users reporting they felt they were touching the imaginary edges of large photos as they manipulated them.
Battery life continues to be a problem, with many smart phones running low on juice after a day of heavy use. This week Nokia suggested a possible answer with a prototype that scavenges energy from mobile antennas and TV masts to charge itself. At the moment it can only grab 3 to 5 milliwatts – but if the Nokia team can increase that level by a factor of ten, the phone would scavenge enough energy to actually recharge the battery.

Feel the beat

Suggesting new ways for phones to communicate with their users is also keeping researchers busy. The "Frankenphone" designed at the Deutsche Telekom Laboratories in Berlin, Germany, vibrates with a heartbeat that is strong when the phone is fully charged, but weakens as the battery runs low.
User tests suggest that some find the beating phone a reassuring presence in their pocket – although others think it's annoying.
A similar idea from the University of Glasgow, UK, uses a phone's vibrate function to simulate the feel and sound of sloshing liquid to communicate battery life.
These concept devices are currently doing the rounds at science and technology conferences rather than consumer trade fairs, but it's only a few years since the very concept of the smartphone was little more than a research project, so any one of them could, in a modified form, soon find its way into a pocket near you.

    Friday, September 19, 2008

    Free Shipping both ways!

    Great service at Zappos! Source: Sarah Milstein here.

    Zappos
    have great customer testimonials:-
    • Free Shipping both ways! That means if you order the wrong sized shoe the return shipping is free.
    • Shipping Upgrades free - express shipping - They sent me an email the next day saying they were upgrading my shipping to overnight, at no request of mine and at no extra cost.
    • immediate replacements - dont need to return goods to Zappos before you get replacement - a very painless return policy
    • widest product range in their niche
    • fastest delivery
    • reasonable / good prices
    • excellent customer service
    • friends recommend them - I was told by a friend that Zappos was the site to visit on the net but she didn't warn me how happy I'd be!

    New DataMind website 10th September 2008

    Along with the LHC, the same week, Megapixels Ltd started up our new DataMind website www.data-mind.co.uk based on Actinic.

    The new site is a lot easier to navigate than our old site www.datamind.co.uk which has been hosted at Merchandizer.com since February 1999.

    Thursday, February 07, 2008

    Energy cost of PCs on standby

    This research was prompted by http://www.eco-button.com/uk/A2.0.business.htm
    Eco-button puts PCs on standby - by pressing a button. It is linked to a PC via USB.

    Energy cost of PCs on standby
    Chris Long
    By Chris Long
    Click producer

    Remote control
    Any device with a remote consumes electricity when on standby
    Electrical power has changed our lives and given us phenomenal freedoms, from talking to people around the world, to going to the moon.

    But do we know just how much power we are using when we switch things off or put them into standby mode?

    Energy management consultant John Field says: "Electronic devices like TV or video or stereos, anything which has a remote control, have to be live so you can switch on remotely.

    "There is nothing to stop you switching it off physically, but if you are going to switch it off with the remote control, then something at the other end within the box has to be live.

    "It has to have power and electronics operating, so there's a bit of what's called standby power."

    Ultimately, using your remote control can use more power than getting off your backside and pressing the buttons yourself.

    Power consumption

    Standby power can range between 10 and 15 watts, and occasionally beyond. On its own, this is not much. But if you get half a dozen devices on standby, it is the equivalent of a 60 watt bulb.

    Wires at the back of a computer
    A PC is always using energy unless it is totally switched off
    Tracking standby power is difficult, but Mr Field has developed a device to see just how much power we are burning in standby.

    A laptop computer, for example, can be plugged into the mains via his meter which reads the voltage and wattage used.

    The device is useful because the way the systems draw standby power can be difficult to monitor. A commercial version is being put together by a group called DIY Kyoto.

    Astonishing figures

    All around the house we bleed power. The modern home is permanently on standby, full of equipment that sits "half on", waiting to spring immediately to life when we ask it to.

    Figures from the Energy Saving Trust on standby power use in the UK home are astonishing:

    • Stereos on standby cost £290m and produce 1.6 million tonnes of CO2
    • VCRs and DVD cost £194m and produce 1.06 million tonnes of CO2
    • TVs on standby cost £88m and produce 480,000 tonnes of CO2

    It means that in one year, in the UK alone, our equipment on standby produces a total of 3.1 million tonnes of CO2.

    But there is a bigger culprit out there: the personal computer, as Scott Richards from power supply manufacturer Antec explains.

    If you really want to be green with your PC, when you're done using it turn it off
    Scott Richards, power supply manufacturer
    "The PC is a special case because if you don't turn it off completely, in other words pull the switch on the back, it's always drawing some kind of power.

    "And

    depending on what kind of mode you're in that power can be anywhere between five watts to 60 and beyond.

    "If a million PC users switched to a more efficient power supply, it would save almost the equivalent of 250 thousand litres of gasoline a day."

    By the end of 2004 there were 820 million PCs in use around the world, and by 2007 that will top a billion,
    according to the Computer Industry Almanac.

    No matter how easy these devices make our lives there is little doubt that they are costing us and the planet dearly.

    As Mr Richards says: "If you really want to be green with your PC, when you're done using it turn it off."


    Friday, November 30, 2007

    Can Amazon wean us off paper?

    Can Amazon wean us off the paper book or can information in books be easily used on a computer using Megapixels Ltd mobile line and page scanners?

    Can Amazon wean us off paper?

    Amazon hopes its ebook reader will do for books what the iPod did for music. Danny Bradbury assesses this novel new device
    GALLERY:The history of ebooks

    Amazon CEO Jeff Bezos brandishes new 'Kindle' ebook

    Jeff Bezos, founder and CEO of Amazon, shows off the new Kindle ebook reader in New York

    Jeff Bezos was, as usual, in ebullient form on Monday as he launched Amazon's much-rumoured "Kindle" ebook device: "we knew we would never out-book the book," he explained. "We would have to take the technology and do things the book could never do." Certainly, it may do some of those things: with a battery life of up to 30 hours and a two-hour recharge, it is designed to untether readers from the power socket, like a regular book. But the $399 (£194) device will do more than traditional books ever could.

    The US-only mobile network connection lets users instantly receive newspapers and magazines subscribed to via Amazon, and displays documents that you send to a personal Kindle email address (for a 10-cent charge). But almost as soon as it appeared, bloggers and testers began to find wrinkles they weren't so sure about: the format is proprietary (so no reading it on your PC), you have to pay to read blogs or papers that are free online, and the 170 dot per inch screen isn't as bright as real paper. Is the Kindle an iPod for books - or just another flawed idea?

    Earlier trials

    Ebook readers already have a long and unsuccessful history. Sony's e-Reader, available only in the US, is a revamped version of an earlier version trialled in Japan, while the UK distributor for Dutch e-reader vendor Irex estimates that at most, 10,000 units of its iLiad device have been sold worldwide. But Amazon knows books, and it knows technology, and it has significant muscle in both. Could it go further?

    Jeff Jarvis, the Guardian columnist and journalism professor at the City University of New York, isn't excited about the Kindle; he's saving his pennies for an iPhone. "Is it the perfect thing for reading a 30,000-word book? No," he says. But he already carries a camera, an iPod, a Mac and a phone, and is gradually consolidating. He prefers a single device that can do many things adequately rather than a gaggle of bulky dedicated gadgets. "The beauty of the iPhone is that it has a browser, and I read a lot of things in browsers," he says. "I really don't want to carry around another device."

    Should we make space for a dedicated e-reader or make do with a generic device? While dedicated readers have come and gone, others have tried to shoehorn ebooks onto PCs and mobile phones. Jane Tappuni is one of them. Her company ICUE (i-cue.co.uk) started out publishing ebooks on tiny mobile phone screens. Words would flash on to the screen one after the other in quick succession, in a system advocates call "flash reading". As screens evolved, she began offering other formats including a screen ticker and a normal page view. But customers aren't buying as fast as she'd hoped.

    "Convergence devices are becoming so easy to read from, and so good," says a defiant Tappuni. "I can't see that many people would spend £200 on a dedicated reader." But clearly, they'll spend big bucks on an iPhone, which could finally give her business what it needs. With Apple opening the platform up to third party developers, she hopes to ship an ICUE reader for it. Don Norman, co-founder of technology design consultancy Nielsen Norman Group, thinks she's backing the wrong horse. "Will people read stuff on the iPhone? Sure. But it's not good for that," he warns. Instead, he thinks ebook readers should be dedicated because it will make them simpler to use and less expensive.

    They're also more enjoyable to read from, says Peter Blanchard, who runs Libresco, UK distributor for Irex's dedicated e-reader. "The size of an iPhone isn't in any way comparable to the size of a paperback book," he says. "And the difference between reading on a backlit screen and the iLiad is that [on the latter] the reading experience is as close to paper as makes no difference."

    But if an associate professor like Jarvis is unwilling to carry a dedicated reader around, who will? Book-laden school students, say some. Others suggest lawyers and other professionals who need access to lots of documents: the legal publisher Sweet & Maxwell converted two of its titles to one of the iLiad's supported formats, and tested the device with some customers.

    "Lawyers have to lug around huge tomes," points out publishing manager Chris Hendry. "One guy was smitten with it. He uses it all the time and didn't want to give it back." But not everyone was enamoured. One person was perfectly happy looking up reference material on his laptop computer, while another was frustrated by the startup speed and the sub-second delay when turning a page on the device, Hendry says. Another couldn't cope with keeping the battery charged, and couldn't update the software. These people should be the perfect market for dedicated e-readers, but "we have concluded that it is between two and five years away", Hendry says.

    Other publishers worry that the whole ebook concept is flawed. Like many, HarperCollins is currently in the throes of digitising its content. "We're partly digitising because we are saying that we're not as interested in the book as a content delivery mechanism," says group digital publisher Clive Malcher. "We want to start with the content and deliver it in the most appropriate medium."

    Searching for a standard

    "The book is a broad type of technology rather than a product, and we need to talk about product," says Matt Hunter, global practice leader for consumer experience design at international design firm IDEO. For him, products include novels, newspapers and reference titles. If those multiply and diverge, e-reader vendors could find it hard to support them all. Even publishers are not yet sure what the products will look like or how we'll consume them. How many radio pundits had thought of the podcast before the MP3 player appeared?

    The evolution of e-reader software and the formats used to encode the books shows us where this may go. Adobe now offers a software-based ebook reader called Digital Editions that supports ePub, an electronic publishing standard that most interested parties seem to be getting behind. ePub lets publishers add their own objects to a document, explains the general manager of Adobe's digital publishing business, Bill McCoy. The company's reader supports interactive animations and video clips in its own Flash multimedia format, and is also leaving room for features such as social networking (virtual book clubs, anyone?). It also reflows content for screens of different sizes, emphasising the drive to stay device-independent.

    With publishers and format developers so heavily focused on content and less interested in conventional notions of the book, developing a dedicated unit designed to replicate it begins to look either brave or foolish. Wouldn't a generic device be more adaptable?

    Accepting that the content will never stand still suggests that the hardware and software won't either; that the iPhone isn't the perfect e-reader, and neither is the Kindle, or any of the others. "There's always something better coming down the pipe," argues Hunter.

    Biggest challenge

    In any case, developing the perfect reader won't be the biggest challenge for the still-tiny ebook industry. John Maxwell, an assistant professor in the master publishing program at Simon Fraser University in Vancouver, points to digital rights management and content sharing as the bigger challenge.

    "We watched the music industry slouch towards a non-DRM MP3 format," he warns. Watching the battle over music downloads, IDEO's Hunter has told clients that even though they want to make money from their digital assets, they can't. "There is no intrinsic value in the media itself. It's in the exchange," he says. "It's so hard for an industry to hear, to listen and to understand when significant disruption is happening."

    Book publishers may baulk at the idea that books have no value (Amazon certainly won't stop charging for them), but they should acknowledge that at least part of that value is shifting.

    Before we ask which electronic text reader is better, we should ask what consumers want. How easy do the devices make it to get the content in the first place, and to put it on to the device? How easy is it to lend books to each other, which for many is one of the most enjoyable aspects of reading?

    Failing to answer questions like these may make it even harder to wean readers away from paper. To make ebooks work, we have to take user-friendliness in the device as a given and then look for it in the business model - which is why the fortunes of Amazon's Kindle will depend on much more than the hardware alone.

    Wednesday, October 24, 2007

    Dorset's first BowShot E-traders' Group launch

    Tonight I attended the first meeting of Bowshot in Dorset (I attended a Hamsphire Bowshot meeting and was a Dragons E-Den participant earlier this year). Speaker: Steven Gallaher of Bluhalo) who made these points:

    Mystery shoppers; conversions; 6 stats ; google analytics too complex; ; tap into trafflic flow; easy to prurhase; comfortable;

    Know your competitors; reinforce brand! Evolve stay ahead; do today what competitoion will do tomorrow

    The Long tail = best book; a world of niches ; simplicity is the ultimate sophistication = Leonardo da vinci

    52% - 75% shopping cart abandonment!!

    Conversion online 1.5%

    Shopping basket top right -web 2.0 drag and drop

    Ab test L v R

    Bag or basket in the uk or usa based in cart

    Up sell / cross sell after have bought

    Registration before checkout = a NoNo

    Messy removal of products

    Gencom = Chris Love and ANO

    Shipping costs all known before try to buy

    Being Confortable is a danger – annoying friend to critizise

    Live chat www.etsy.com

    Video use – Bournemouth surf guy

    Get trust; not built in the bedroom!

    Raise design game

    Email campaigns

    Banner – change it; calendar add monthly every month; moving banner

    Content is king - linking is queen

    ++ Loss leader ++

    Separate sight for price comparison – become a aggregator

    Industry portal – eg pmp;

    Liveperson

    Spelling mistakes – very cheap PPC

    Less barriers re checkout – don’t get them to sign up; choice of optin

    **registered with data protection act – prove that got optin


    reposted from: http://bowshot.org/etd.aspx

    Dorset's first BowShot E-traders' Group launch

    Following the successful establishment of a BowShot e-traders' group in Hampshire, the launch of a second group, based in Dorset, will take place on 24th October. Delegates to the launch will meet from 4-7 pm in Room P401 at Bournemouth University's Talbot Campus, to hear how the group will operate and to meet its prospective new members.
    These members will be executives from high-growth bricks and mortar businesses with mission-critical web operations or from established e-businesses on-line sales in excess of £250,000 per annum.
    For more information about this group and how it will operate in future, please see below.

    Objective

    The group will pool its expertise and work together to triple the value of member's on-line businesses within 3 years.
    Modus Operandi

    When formed, the group will meet on the third Wednesday of each month, from 4-7 pm at Bournemouth University's Talbot Campus. (There will be no meeting in December as this is a usually a hectic time for e-traders). Meetings will be facilitated by Nicholas Steven or by another experienced facilitator, in his absence.
    The first hour will normally provide members with the opportunity to discuss their current e-business challenges and to mentor each other.
    For the second hour, the group will hear from an acknowledged expert or exemplar in some aspect of e-commerce. These presentations will normally address one of these key interest areas:
    • Improving conversion
    • Improving traffic
    • Improving measurement
    • Improving the business

    The last hour will provide for Q&A and for members to drill down and share their own experience of the topic under discussion. Action plans will be produced and monitored at subsequent meetings.

    Membership

    This groups will consist of 18 members. An average attendance of 15-16 can be expected at meetings, so everyone has a chance to contribute. It is important that members are the executive responsible for the attainment of their company's on-line objectives. They must have the authority to implement the best practices and ideas that they discover at group meetings. Most members' companies will have on-line sales of more than £250,000 p.a, and many with more than £1m, prior to entry.
    Membership fee

    Joining fee £150 plus VAT
    Annual membership: £1,000 plus VAT
    Fees are payable half-yearly in advance or by monthly standing order.

    Meeting location

    Bournemouth University, Fern Barrow, Poole, BH12 5BB. The meeting is held in one of the University Seminar Rooms. Please ask at the main reception.
    Meeting frequency & timings

    Members meet 11 times a year between 4-7 pm on the third Wednesday of every month except in December, when the group takes a holiday. Group members are also able to meet other BowShot groups at the BowShot Gala dinner in December.


    Please contact us if you are interested in joining this group.

    Wednesday, September 05, 2007

    Head of Chinese Toy Company Said to Kill Himself

    Published: August 13, 2007

    SHANGHAI, Aug. 13 — The head of a Chinese company that was behind the recall earlier this month of more than a million Mattel toys committed suicide over the weekend, China’s state-controlled media reported today.

    Zhang Shuhong, a Hong Kong businessman and owner of the Lee Der Industrial Company, a company that made toys for Mattel for 15 years, hanged himself in a company warehouse in Foshan, in southern China, the Southern Metropolis Daily said today.

    There was no independent confirmation of the suicide. A person who answered the phone at Lee Der’s office in Foshan City, near Guangzhou, immediately hung up.

    A spokeswoman for Mattel, which is based in El Segundo, Calif., released a statement this morning that said “We were saddened to learn of this tragic news.”

    The death is the latest development in a year filled with prominent recalls and product safety scandals involving goods that were made in China.

    Mattel, which makes Barbie dolls and Hot Wheels cars, recalled more than a million toys worldwide after discovering that they were coated with lead paint. The recall was one of the largest this year and included 83 types of toys, including Sesame Street and Dora the Explorer characters made under the Fisher-Price brand and sold worldwide.

    A string of troubling recalls of Chinese-made products this year has heightened trade tensions between the United States and China and created a public relations disaster for China, whose economy and trade surpluses are growing at a blistering pace.

    Experts here say many Chinese factory owners — often under intense pressure to lower production costs — cut corners in making products and regularly use cheap and illegal substitutes. And indeed, in several of the recalls involving China this year, the government says companies intentionally used cheap or illegal substitutes.

    For instance, after the United States announced one of the largest pet food recalls in history, Chinese regulators said they found that two makers of food ingredients here intentionally added an industrial chemical called melamine into the feed to save money and artificially increase the protein count. Instead, they created a toxic potion that sickened or killed thousands of animals.

    Faced with growing criticism over the quality and safety of its food, toys, tires and other products, China has vigorously defended the quality of its goods, insisting products made here are on par with products made in the United States and Europe.

    But the government, acknowledging some continuing problems, has also vowed to overhaul its food safety system, to crack down on companies that counterfeit and sell tainted products and to severely punish those responsible for damaging the country’s image and its booming exports drive.

    Just last week, regulators in Beijing revoked the export licenses of the two toy manufacturers, including Lee Der, because of their roles in recalls. Earlier this year, the RC2 Corporation of Illinois recalled 1.5 million Thomas & Friends toy railway sets because they were also coated with lead paint. One of its suppliers, the Hansheng Wood Products Company, also had its license revoked.

    Beijing regulators said they revoked Lee Der’s license because it used paint contaminated with excessive levels of lead, which could be poisonous and pose of health dangers to children.

    The government said in an announcement last week that Lee Der’s paint supplier had shipped Lee Der a fake, lead-free paint pigment that could be used in producing paint. The government said it was investigating the sale of fake lead-free pigment in China.

    In an interview earlier this month, Mattel’s chief executive, Robert A. Eckert, said the company Mattel later identified as its supplier, Lee Der, “is a vendor plant with whom we’ve worked for 15 years; this isn’t somebody that just started making toys for us.”

    In its report today, Southern Metropolis said that Lee Der officials said Mr. Zhang received the leaded paint from a company controlled by a close friend.

    China now makes about 80 percent of the world’s toys and many of the world’s biggest brand name companies, including Mattel, Hasbro and McDonald’s, use contract toy manufacturers in China.

    Tuesday, August 28, 2007

    NeatReceipts Scanalizer - Scan business receipts

    NeatReceipts Scanalizer
    Total posts: 1
    Buy It Here $166.00 - $247.00

    By M. David Stone

    The first time I saw NeatReceipts Scanalizer ($200 street) was in the Philadelphia airport, where NeatReceipts, a local company, was showing it off. The demo was aimed at business travelers, the scanner's target audience. The combination of scanner and software (then simply called NeatReceipts) was showing in a kiosk, surrounded by stores selling overpriced snacks. The product would scan customers' receipts for those snacks (not to mention other expenses) and let them throw out all the scraps of paper that were stuffed into their wallets—or soon would be.

    SLIDESHOW (5)
    Slideshow | All Shots

    A few months later, I got the chance to review NeatReceipts, which was shipping at the time with the program NeatReceipts Professional 2.0.2. I still had that airport demonstration in mind, so I wasn't surprised that the program worked reasonably well. But it's now more than a year later, and the current version of the software is 2.7.5. I thought it was time to take another look.

    The hardware side of NeatReceipts Scanalizer is a sheet-fed scanner capable of scanning paper up to 8.5 by 30 inches. Despite the NeatReceipts logo, the scanner is actually the highly portable Plustek OpticSlim M12 that I've reviewed separately. But NeatReceipts Scanalizer is mostly about the software, which adds two additional modules—"Tax Reports" and "Documents"—to the earlier version's "Expense Reports Manager" (now called "Receipts") and the "Business Card Manager" (now called simply "Business Cards").

    Aside from the names, Receipts and Business Cards are largely unchanged, at least in their general description. The main screen of the Receipts module is divided into four panes. The pane on the left shows either search options or an image of the currently selected receipt. The three on the right show a table of folders, a table of receipts in the currently selected folder, and additional information for the currently selected receipt or folder.

    The earlier version of NeatReceipts impressed me with how well it enhanced receipts printed with ribbons that should have been changed long ago. The current version does just as well on that score, making nearly invisible ink easy to read on-screen, and it does at least as good a job at optical character recognition (OCR)—recognizing the text and putting it in the right database fields. For information it misses—including, for example, handwritten tips and totals—it's easy to read the originals on-screen and fill in the right amounts.

    The same recognition and parsing technology works like gangbusters for business cards. In fact, the business-card module is in the same league as dedicated business-card programs. Thus, NeatReceipts is worth considering strictly for its business card features. Here again, the screen is divided into four panes. Two show a table of contacts and the details for the currently selected contact. Another lets you see any of four scanned images for the currently selected contact—the front and back of the business card, a photo, or one or more pages of anything you care to scan.

    The fourth pane lets you list action items and notes for the currently selected contact, which lets the business-card module double as a simple contact manager. You can also right-click on a name in the table of contacts and choose Send Email To, and you can synchronize contact data with Microsoft Outlook or with the online Plaxo service.

    The new Tax Form module can generate a long list of tax forms or generate a TurboTax file. Expense-report formats are limited, but if your accounting department insists on a particular format, you can export your data to a standard CSV (comma separated variable) file, which almost any database or word processing program can use to generate a report in any format—assuming, of course, that you're comfortable with the database program's report generator or the word processor's mail-merge feature.

    The critical question is whether your accounting department will still make you keep the original physical receipts and hand them in. If you still have to keep track of the originals, you lose a lot of the benefit of the program. And for tax-deductible expenses, I'd still check with my accountant before I threw out the paper receipts.

    Not so incidentally, if you'd rather manage the data in an accounting program, or need to enter it for things such as reconciling your credit card statements, you can also export the data to other formats, including Quicken, QuickBooks, and Microsoft Money, and then import it into your accounting program. The process doesn't work as smoothly as I'd ideally like. Depending on your accounting program, though, it may be a significant improvement over having to type everything in.

    The newly added Documents feature is modeled on the Receipts module. It lets you create multiple folders and put individual documents into each folder. Unfortunately, it's disappointing at best. The hierarchical structure is not as useful for managing documents as it is for receipts. More troublesome, NeatReceipts doesn't OCR the documents, so you can't find a document by searching for the text in it, and you can't export the document in text format to edit it.

    In many ways, NeatReceipts is unique, but it's worth mentioning that Visioneer recently introduced its RoadWarrior scanner, which is also aimed at the business traveler, putting it in head-to-head competition with NeatReceipts. (Neither one, by the way, offers full-fledged Vista support as of this writing, although NeatReceipts has a beta version for Vista on its Web site and Visioneer says it has a beta driver for Vista that will be on its Web site shortly, along with Vista-compatible updates for its bundled software.)

    Visioneer doesn't include the ability to OCR-scan receipts and put the data in a database. Instead, it provides Nuance's ScanSoft PaperPort (which is a much better document manager than NeatReceipts). The idea is to manage the images of the receipts in PaperPort but still create expense reports and enter expenses in your accounting program the same way you do now.

    You may prefer one program's approach over the other's, but make sure you take a look at both and consider which is the better match for your taste.

    Sunday, May 13, 2007

    MOBILE PHONE CHARGES ABROAD

    EDM 844
    MOBILE PHONE CHARGES ABROAD
    06.02.2007


    Watson, Tom

    That this House notes with concern the plight of UK customers and holidaymakers who continue to face higher mobile phone call charges when abroad, particularly if they roam into networks other than their own; believes that this is due to the high wholesale charges of each network operator; welcomes the recent decision by the 3 Group effectively to abolish roaming charges for all customers who travel to other 3 Group networks abroad; notes that this is only possible because they control the wholesale charges of their own foreign group networks; calls for all other European networks to follow this example and to cut their excessive wholesale roaming charges, which currently result in UK consumers making a disproportionate contribution to foreign network profits and being charged excessive fees for making calls when abroad; and, if no such voluntary action is taken, calls on the Government and European Commission to protect the interests of UK holidaymakers and businesses by taking positive action on the wholesale roaming charges levied by European mobile phone companies and examine the possibility of capping the cost of mobile data usage in this age of wireless broadband.